Servicios y Suministros Industriales SSI, C.A. logo
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Industrial facility operated by SSI

Privacy Policy

How we handle
your information

This policy explains what information we collect through our website and commercial relationships, why we hold it, and the controls that apply to it

Servicios y Suministros Industriales SSI, C.A. respects the confidentiality of information entrusted to us by clients, suppliers, contractors, and visitors

01

Who is responsible for your data

Servicios y Suministros Industriales SSI, C.A., a company organized under the laws of the Bolivarian Republic of Venezuela with offices in Maracaibo, Zulia, is responsible for the personal and commercial data described in this policy

Questions about this policy may be directed to administracion@ssiindustrial.com or +58 412 0348801

02

Information we collect

We do not seek sensitive personal data through this website, and we ask that you do not send it by email or through this website

  • Identification and contact data such as name, company, role, telephone, and email submitted through commercial correspondence
  • Commercial and contractual data related to quotations, purchase orders, service records, and invoicing
  • Supplier and contractor data required for registration, compliance checks, and payment
  • Technical data generated automatically when you browse the site, including device type, browser, approximate region, and pages viewed
03

Why we use it

  • Responding to enquiries, preparing quotations, and managing tenders
  • Executing contracts and coordinating field, engineering, supply, and logistics work
  • Meeting legal, tax, labour, industrial safety, and environmental obligations that apply to our activity
  • Maintaining records of works performed, personnel assigned, and equipment supplied
  • Improving the security, reliability, and content of this website
04

Legal basis under Venezuelan and international law

We process data on the basis of consent, the performance of a contract or precontractual steps, and the legal duties imposed on Venezuelan companies, in line with the constitutional right to privacy and informational self determination recognized in Articles 28 and 60 of the Constitution of the Bolivarian Republic of Venezuela and with the Special Law against Computer Crimes

Where a client, supplier, or visitor is located in a jurisdiction with additional data protection requirements, we apply equivalent standards of lawfulness, minimization, and security

05

Sharing and disclosure

We do not sell personal data and share it only with parties that need it to deliver the requested service

  • Subcontractors, technical specialists, and suppliers engaged for a specific work order
  • Professional advisers such as accountants, auditors, and legal counsel
  • Public authorities when disclosure is required by law or a competent authority
  • Service providers that host our website or communication tools and are bound by confidentiality
06

Retention and security

Commercial, contractual, and accounting records are retained for the periods required by Venezuelan law, and other data is kept only while the purpose that justified its collection remains valid

We apply administrative, technical, and physical measures proportionate to the sensitivity of the information

07

Your rights

Requests may be sent to administracion@ssiindustrial.com and are answered within a reasonable period after identity verification

  • Request access to the data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion where no legal or contractual duty requires retention
  • Withdraw consent for commercial communications
  • Object to a specific use of your data and receive a reasoned response
08

Cookies and website analytics

Our website uses only the technical storage needed to function correctly, and any measurement data is handled in aggregate form without identifying individual visitors

09

Changes to this policy

We may update this policy to reflect changes in our operations or applicable regulation, and the revision date shown on this page indicates the version in force

Contact

Questions about your data

Write to our administration team and we will respond with the detail your compliance process requires